Topic outline

  • Accessibility statement for Surrey Adult Learning (SAL)

    This website is run by Surrey County Council.

    We are committed to providing an accessible website that is easy to use by anyone, whatever their age, background, access device or level of ability/disability.

    For example, that means you should be able to:

    • change colours, contrast levels and fonts
    • zoom in up to 300% without the text spilling off the screen
    • navigate most of the website using just a keyboard
    • navigate most of the website using speech recognition software
    • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

    We've also tried to make the website text as simple as possible to understand.

    AbilityNet has advice on making your device easier to use if you have a disability.

    We have designed this website with features that make it easier to use by everyone, including those with visual, auditory, physical, speech, cognitive, or neurological disabilities. We aim to reach the level "AA" of the Web Content Accessibility Guidelines (WCAG). These are the international standard for accessible websites and content.

    How accessible is this website?

    We know that some parts of this website are not yet fully accessible, and these include:

    • most older PDF documents are not fully accessible to screen reader software

    We are currently reviewing the site and will publish further issues as identified.

    We will continue to work to ensure that all of our website functions work well when used with access devices such as screen readers, braille readers, smart phones and other devices. View the list of supported Internet browsers.

    Reporting accessibility problems with this website

    Whilst all aspects of this website have been carefully designed to comply with international accessibility guidelines, there are many companies and people that maintain pages on the website, so there may be some elements that do not conform to all the guidelines. If you have any problems accessing our website or part of it, then please contact Web and Digital Services.

    Enforcement procedure

    The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

    Technical information about this website's accessibility

    We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

    This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances listed below.

    Non accessible content

    The content listed below is non-accessible for the following reasons.

    Container elements are empty on some pages

    This fails WCAG 2.1 success criterion 5.2.5 Required Owned Elements.

    Not all perceivable text is included in ARIA landmarks

    ARIA attributes on some pages are either unsupported or prohibited

    On some pages, there is insufficient contrast between text and the background

    Disproportionate burden

    Disproportionate burden does not apply to this website.

    Content that's not within the scope of the accessibility regulations

    PDFs and other documents

    Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they're accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

    Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

    The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

    Any new PDFs or Word documents we publish will meet accessibility standards from August 2020.

    How we tested this website

    We tested this website using the automated Siteimprove accessibility checker.

    What we're doing to improve accessibility

    We are continuing to review how we develop the site, to make sure that any new functionality is accessible.

    This statement was prepared on 1 March 2023. It was last updated on 1 November 2023.